Terms of Service
By accessing the website at https://www.getkeyedup.co.uk you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Terms of Supply
This page (together with the documents referred to on it) tells you the terms on which we supply any of the products (Products) and courses, classes and events listed on this website (our site) to you. Please read these terms of supply carefully before ordering any Products or Events from us. You should understand that by ordering any of our Products or Events, you agree to be bound by these terms of supply. Please understand that if you refuse to accept these terms of supply, you will not be able to order any Products or Events from us.
2. Information about us
This site is operated by Jeanette Pugh under the brand name Get Key-Ed Up (we or us).
3. Your status
By placing an order with us, you warrant that:
a. you are legally capable of entering into binding contracts; and
b. you are at least 18 years old.
4. Consumer rights and cancellation
If you change your mind after purchase, you are not entitled to a refund. Digital products do not fall within the ‘cooling off’ 7 day period required under UK Law. If you have an issue with a product you have purchased, please email email@example.com and we will endeavour to respond within 48 working hours.
We may close Facebook groups, remove individuals from Facebook groups and refuse membership to Facebook groups at our discretion and without notice. Facebook groups are free bonuses and do not constitute a paid element of a Product or Service.
5. User Licence
Permission is granted to temporarily download one copy of the materials (information or software) on get Key-Ed Up's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Get Key-Ed Up's website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.
This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Get Key-Ed Up at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Get Key-Ed Up’s website are provided on an ‘as is’ basis. Get Key-Ed Up makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Get Key-Ed Up does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall Get Key-Ed Up be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Get Key-Ed Up’s website, even if Get Key-Ed Up has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
8. Accuracy of materials
Whilst every effort is made to ensure all materials are accurate and up to date, the materials appearing on Get Key-Ed Up’s website could include technical, typographical, or photographic errors. Get Key-Ed Up does not warrant that any of the materials on its website are accurate, complete or current. Get Key-Ed Up may make changes to the materials contained on its website at any time without notice.
The inclusion of any link does not imply endorsement by Get Key-Ed Up of the site. Use of any such linked website is at the user’s own risk.
Get Key-Ed Up may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
12. Downloadable Digital Products Terms and Conditions of Sale
These terms and conditions set out the terms and conditions between you, the customer, and Get Key-Ed Up (“us”, “we”), governing the use of our website and our downloadable digital recordings, worksheets, and other learning materials, including the content therein (the “products”). Your use of our website, and purchase, download and use of our products, constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not use our website or purchase, download or use any of our products.
13. Rights Granted
Get Key-Ed Up grants you access to make personal use of this site and not to download or modify it, or any portion of it or the materials offered either for free or for purchase. This includes digital products such as lesson recordings and worksheets purchased.
14. No Redistribution or Modification
Get Key-Ed Up is for your personal and non-commercial use. You may not modify, copy, distribute, display, transmit, reproduce, publish, license, create derivative works from, transfer or sell any information, products, materials or services obtained from the website, or Get Key-Ed Up.
At Get Key-Ed Up we respect the privacy of visitors to our website (www.getkeyedup.co.uk). This policy is concerned with how we collect information, what we do with it and what controls you have over your personal information.
We take our duty to process your personal information very seriously. This policy explains how we collect, manage, use and protect your personal information.
We may change this document from time to time to reflect the latest view of what we do with your information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.
Refer to the sections below for more details on how and why we use your personal information:
Who are we?
In this policy references to "Get Key-Ed Up", or to ‘we’ or ‘us’ are to get Key-Ed Up which is run by Jeanette Pugh, a sole trader in the UK.
What personal information we collect and how we use it
Get Key-Ed Up is what’s known as the ‘controller’ of the personal information you provide to us. We will usually collect basic personal information about you like your name, email address and your payment details if you are purchasing from us.
Why we need it
We collect your personal information in connection with specific activities, such as campaign updates, newsletter requests, registration or membership requests, product purchases, feedback, donations, competition entries, information you provide in public forums on our sites and applications.
The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don't have to disclose any of this information to browse our site. However, if you choose to withhold requested information, we may not be able to provide you with certain services.
Sometimes, with your consent, we will process your personal information to provide you with information about our work or our activities that you have requested or are expecting. On other occasions, we may process personal information when we need to do this to fulfil a contract (for example, if you have purchased something from our web shop) or where we are required to do this by law or other regulations.
Get Key-Ed Up also processes your information when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our products, campaigns, services, products, newsletter requests, feedback, competitions and other activities. Please see the section on 'Legitimate Interest' for more information.
How we obtain your details
We will also hold information about your details so that we can respect your preferences for being contacted by us. We collect your personal information in a number of ways:
When you provide it to us directly.
When you provide permission to other organisations to share it with us (including Facebook or Twitter).
When we collect it as you use our websites or apps.
When you have given it to a third party and you have provided permission to pass your information on to us.
We combine the information from these sources with the information you provide to us directly.
Please note that we will not knowingly market to or accept orders for goods or services from persons aged under 18 years. As a parent or guardian we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.
If you would like to change the way you hear from us or no longer wish to receive direct marketing communications from then please email us or click the 'unsubscribe' link in our emails.
We have a number of lawful reasons that mean we can use your personal information. One of these is something called 'legitimate interests'. Broadly speaking Legitimate Interests means we can process your personal information if: We have a genuine and legitimate reason and We are not harming any of your rights and interests.
Sharing your information
We do not share your information with any other organisations or individuals unless we are when obliged to by law, for purposes of national security, taxation and criminal investigations.
Retaining your information
We hold your information only as long as necessary for each reason that we use it.
If you decide not to work with Get Key-Ed Up any more or request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information. If you make a purchase from us, we will keep the purchase information for a period of seven years for accounting purposes.
What are your rights?
You have a number of rights about how the personal information you provide can be used. These are:
Transparency over how we use your personal information (right to be informed).
The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).
Update or amend the information we hold about you if it is wrong (right of rectification).
Ask us to stop using your information (right to restrict processing).
Ask us to remove your personal information from our records (right to be 'forgotten').
Object to the processing of your information for marketing purposes (right to object).
Obtain and reuse your personal information for your own purposes (right to data portability).
Not be subject to a decision when it is based on automated processing (automated decision making and profiling).
If you would like to know more about your rights under the data protection law, you can find out more at the Information Commissioners Office website.
Remember, you can change the way you hear from us or withdraw your permission for us to processing your personal information at any time by emailing us.
How to contact us
If you wish to talk to us about anything in the policy or the information we hold about you please contact us:
By email: firstname.lastname@example.org
This document was last updated November 2021